Delivery & Shipping Policy đŠđ
đâš Processing Times
All orders are processed within 1â2 business days.
During launches, sales, or busy periods, please allow an extra day. đđ
Youâll receive a confirmation email + tracking details once your order has been shipped. đ§đ
đŹđ§đ UK Shipping
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Standard Shipping: 2â4 business days âš
Shipping rates are calculated at checkout based on your order + location. đ
đđ International Shipping
We ship worldwide đžâš
Approx delivery times:
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Europe: 4â7 business days đ
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USA & Canada: 5â7 business days đ
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Australia / Middle East: 7â10 business days đș
Times may vary due to customs. đ«
đ Customs & Import Fees
International orders may be subject to:
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Customs fees
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VAT
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Duty charges
These are the responsibility of the customer. đ·
đŠđ Lost, Stolen or Damaged Parcels
If your parcel is lost or arrives damaged:
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Email us at info@delarosesisters.co.uk đ
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Include your order number + photos
Weâll assist you right away. đâš
Please note: once parcels are handed to the courier, delays are outside our control. đž
đ Address Errors
If you entered the wrong address, please contact us within 24 hours.
We cannot change the address once your order has shipped. đ
đ Order Tracking
You will receive a tracking link via email so you can watch your package on its glam journey to you. đđŠâš